Last updated: 5 August 2026
M&DS Landscaping ("we", "us", "our") is a landscaping and hard landscaping business serving Northwest London. This policy explains what personal information we may collect when you contact us through this website or by phone, WhatsApp or email, and how we use it.
Who we are
M&DS Landscaping
Northwest London, United Kingdom
Phone: 07352 891096
Email: contact@mdslandscaping.co.uk
Information we collect
We may collect personal information that you choose to give us when you get in touch, including:
- Name
- Phone number
- Email address
- Postal address or job site location
- Details of the work you would like us to quote for
- Messages you send via WhatsApp, phone, email or any form on this site
This website does not use advertising cookies or third-party tracking tools for marketing. Basic technical information such as browser type may be processed by the hosting provider as part of normal website operation and security.
How we use your information
We use your information only as needed to:
- Respond to enquiries and provide quotes
- Arrange visits and carry out work
- Communicate about appointments, payments and aftercare
- Meet legal and accounting requirements
We do not sell your personal information. We do not use it for unrelated marketing lists.
Legal basis
Where UK data protection law applies, we process personal information on the basis of:
- Your request for steps before a contract (for example, a quote)
- Performance of a contract when you book work with us
- Our legitimate interests in running and improving the business, balanced against your rights
- Legal obligations (for example, tax records)
How long we keep information
We keep enquiry and job records only for as long as needed for the purpose they were collected, including any period required for warranties, complaints handling, tax or legal reasons. When information is no longer needed, we delete or securely destroy it.
Sharing your information
We may share limited information with trusted providers who help us operate, such as:
- Hosting or email service providers
- Accountants or professional advisers where required
- Trade suppliers only where necessary to fulfil a job
We will not share your details for third-party marketing.
Your rights
Under UK data protection law you may have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete information in certain circumstances
- Object to or restrict certain processing
- Receive a copy of information you provided in a portable format where applicable
To exercise these rights, contact us using the details above. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Security
We take reasonable steps to keep personal information secure. No method of transmission over the internet is completely secure, so please avoid sending sensitive payment details by unencrypted email where possible.
Third-party links
This site may link to external services such as WhatsApp. Those services have their own privacy policies. We are not responsible for their content or practices.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page will change when we do. Please check this page if you want to stay informed.
Contact
For privacy questions, email contact@mdslandscaping.co.uk or call 07352 891096.